MoreSurveys International Privacy Policy

The purpose of this Privacy Policy is to let you know what kind of information we may gather about you, how we may use that information, whether we share that information, and the choices you have regarding our use of such information.

• Genuine name and address information. This is required to ensure that your account is genuine and to help us prevent fraud.
• Valid email address. This will only be used should we need to contact you to update you on the status of offers, surveys, support tickets, to provide useful information on the operation of your account, or should we need to contact you directly in relation to an enquiry on your account. We do not send junk mail or spam or send marketing emails without prior consent. We send occasional site updates by email, and you can choose the type of mailings you receive by editing your profile.
• Username and password. This will allow you to log in and operate your account securely.
• Payment email. This is the email that you would like to use for withdrawals (eg. Paypal Skrill account information). This email will only be used to allow us to process your payments.
• Valid Telephone number (no bots). This will help prevent fraud and for account enquiries.
• Date of birth. This information is used purely for functionality purposes and will allow us to match you to relevant surveys provided by trusted third party advertisers.
• Gender. This information is used purely for functionality purposes and will allow us to match you to relevant surveys provided by trusted third party advertisers.

Some, or all of the above information is required in order to register to MoreSurveys.com. You are under no obligation to provide this information. However, if you do not wish to do so, then we cannot allow you to use any service provided by MoreSurveys.com. We store your personal data as securely as we can on secure servers. All necessary and reasonable steps are taken to ensure that your data is adequately protected and processed in line with this privacy notice.

When registering to MoreSurveys, you will be required to provide certain profile information in prior to completing surveys, such as age, gender etc. In submitting that information, you agree that you are happy for that information to be shared with our trusted advertisers for the purpose of matching you to relevant available surveys. This information is passed on for purely functional purposes to ensure that we can match you with the relevant earning opportunities.

We DO NOT pass your personal data to third parties unless we have reasonable justification for doing so. For example, we may disclose statistics about MoreSurveys users in order to describe our business to prospective partners, sponsors, advertisers and other reputable, trusted third parties and for other lawful purposes. These statistics will include no personally identifiable information. Additionally, we may have to share information as part of an investigation, as part of our site process in crediting your account or as required by law.

• IP Address
• Country location
• Internet Service Provider
• Browser, and device Information (eg. Internet explorer 11, firefox, iphone)
• Date and time of log in
• Details of where you joined us from if available (referral website, facebook, google etc.)

This security information is used in conjunction with the registration information to complete secondary security checks to ensure we have been provided with genuine information, to make sure you are not breaking any rules or terms of our site and fraud prevention. Examples would be creating duplicate accounts, registering false information, or committing fraud.

• Details of surveys, offers, trials etc. attempted, credited and appropriate rewards for those.
• A running account balance in points and cash.
• Details of any withdrawals and the payment accounts used.
• Details of any support tickets you have raised with us, and our responses.
• Details of any account changes such as updates to your address, email account.
• Details of referrals who have joined as a result of you sharing your personal referral link.

In instances where we suspect there may be a breach of our terms and conditions, we may share the information we collect as part of our investigation with; regulatory authorities, relevant bodies, advertising networks and in exceptional circumstances, relevant 3rd parties, in order to protect the site and its members from potentially fraudulent activity.

We may be required to share some of your account information with our third-party advertisers and survey providers in order to assist with certain aspects of the functionality of the site. For example, we need to pass details of your username as part of the process for accessing surveys in order to send a credit for successfully completed surveys and offers to your account with us. There may also be an enquiry relating to non-crediting, or fraud where we need to able to confirm certain information in order to deal with that situation. Any information shared is limited to what is required to ensure the smooth operating of the crediting process or to establish the facts relating to the issue being investigated.

At MoreSurveys, we may request verification document(s) to verify your registered information prior to sending any payments. EG. Utility bill, driver’s license or similar. Any documents provided will be dealt with securely, are only used for the purpose of verifying your identify, location, or your age. All documents sent via our integrated support system will be permanently deleted from our system within 30 days of receipt of the document. If an additional document is requested, that document will also be permanently deleted from our system within 30 days of receipt. You will be able to request separately either via email or support ticket that we delete any document you have sent to us at the first opportunity prior to those timescales.

Documents sent to us can only be accessed by members of staff with authorisation to view our support email account. Documents may be run through additional security checks (eg. Reverse image searches) to ensure that they are genuine. Documents are not shared with any third parties and are only made available to authorised staff at 99 Ventures Ltd.

Users may raise a support ticket to request to see any information that we hold. This may include transaction information, account totals, contact details and other information we hold as indicated in our privacy policy. Users will receive the requested information within 30 days of the request.

Users of our site can raise a support ticket to request that details of their account and any related information we hold to be removed permanently from our site. Any valid requests will be dealt with within 24 hours and all details will be permanently removed. Click Here to raise a support ticket for a deletion request. Where possible, accounts will be deleted permanently. Where there has been actual activity on your account, for example you have participated in offers or have received a payment from us, then we will mark your account deleted and cease any further communication. However, necessary information relating to your account and activity will be retained for as long as necessary on our system, to ensure site security and to comply with any laws in relation to record keeping.

Where there has been evidence of a breach of our terms, potentially fraudulent activity, or any similar offences then we would be unable to process a delete request at that time. The information will be held indefinitely, or until such time that we are satisfied that there has been no breach of rules, fraudulent activity, or further threat to our site. In instances where instant deletion cannot be processed immediately, users can resubmit a request to delete their account every 30 days for review. To resubmit your deletion request, send an email to [email protected]. In circumstances where excessive requests are received, a permanent block on requests may be implemented.

If you require assistance, please raise a support ticket

We recommend that all users enable cookies in their internet browsers in order to make full use of the site and in order to ensure that any transactions on third party sites are recorded. Cookies are small pieces of information that are stored by your browser on your computer's hard drive and they are used to record how you navigate this website on each visit. The information cannot be seen by any other websites (so the information is secure) and is used by us to provide features to aid the use of our services. If users do not have cookies enabled, it is likely that third-party retailers will not record some of their transactions.

If you feel MoreSurveys is not following its stated privacy policy, then you may inform us at [email protected]. You may also report any potential concerns to the ICO.

(Last reviewed - 05/07/2023)